QawaDoz

Delete your account

QawaDoz · applies to the iOS and Android apps

From the app

Open QawaDoz and go to Profile → Delete my account. Confirm, and it happens immediately. You do not need to contact anyone.

If you cannot open the app

Email qawadoz@omarmukhtar.me from the address on the account, with the subject Delete my account. We verify that the request comes from the account holder and delete it within 30 days, usually the same week. We will confirm by email when it is done.

What is deleted

  • Your name, email address, phone number and profile photo
  • Your password, and the link to Apple or Google if you signed in with one
  • Your saved cafés, your café passport, your plans and your check-ins
  • Your notifications, and the list of people you hid
  • Your upcoming bookings and event places, which are cancelled
  • Job applications no café has answered yet, which are withdrawn
  • Every signed-in session, on every device
  • Your notification tokens, so the app stops reaching your devices

What is kept, and why

  • Reviews you wrote stay on the café, shown as “Deleted user”. A café’s rating is built from them, and removing them would rewrite the score other people are relying on. The review is no longer connected to you.
  • Past bookings, event sign-ups and job applications stay in the café’s own records, because the café needs its history — but without your name, phone number or note.
  • Usage statistics — which screens and cafés were opened — stay only as counts, no longer linked to you or your account.

If you want a review removed as well, say so in the same email and we will delete it.

How long it takes

Deleting in the app takes effect at once. Backups are kept for 30 days and are then overwritten, so a copy of the deleted record can persist in backup storage for up to that long. It is never restored into the live service except to recover from a failure.

Read the full privacy policy